Course curriculum

  • 1
    Course Overview
    • Learning Outcomes
    • Downloadable eBook
    • About the Facilitator
  • 2
    What are WOW Stories?
    • The Purpose of WOW Stories
  • 3
    How Do We Collect WOW Stories?
    • Collecting WOW Stories
  • 4
    What is the Criteria for WOW Stories?
    • What's Considered a WOW Story
  • 5
    Why Share WOW Stories
    • The Purpose of Sharing WOW Stories
  • 6
    Why Recognize Internal WOW Stories?
    • Celebrating Internal WOWs
  • 7
    How Can I Apply Learning?
    • Start, Stop, Continue - Action Plan
  • 8
    Retention Quiz!
    • Let's see what you've retained!
  • 9
    Before You Go
    • Post-Course Survey
    • Bonus Resources