Course curriculum

  • 1
    Course Introduction
    • About the Course
    • Learning Objectives
  • 2
    Increasing Customer Retention & Loyalty
    • 20 Simple Tips & Best Practices
    • Interesting Statistics
  • 3
    Practical Application
    • Applying What You Have Learned
    • The Business Impact
  • 4
    Before You Go...
    • Post Course Survey
    • Additional Resources